DEVELOPING MENTAL HEALTH RISK MANAGEMENT PROCEDURES

DEVELOPING MENTAL HEALTH RISK MANAGEMENT PROCEDURES

There has been a lot more need to manage mental health risks in the organisation since the pandemic. Business owners and senior managers often seek support around how to develop mental health risks management procedures for events like threatening customers and stress and anxiety from staff. This workshop is designed for business owners and senior managers that might need support on how to manage distressed and angry customers, and support staff that are feeling overwhelmed. By the end of this workshop, participants will:
  • Have the ability to identify mental health risks for staff and customers Gain knowledge of what to do when there is a mental health risk presented within the organisation or from a customer
  • Gain knowledge of other support services available for referrals
  • Have the ability to design a mental health risk management process tailored to their organisation
  • Have the ability to train others in the organisation on managing mental health risk.
This workshop is registered with the Management Capability Development Fund. For more information on the Management Capability Development Fund or to find your local Growth Advisor go to https://www.regionalbusinesspartners.co.nz/nz-business-support/
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